Better Business

The Power of Customer Data – Three Considerations for Finding Your System

When I took over Monkey Bizness Franchising, an indoor kids’ play concept, in 2015, I asked our franchisees a question, “How many times do you think our average customer comes each year?”. We had four franchisees at the time and I got for different answers ranging from 6 to “I have no idea”.  We had

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Five Ways a CFO can Help you Stick Out in a Competitive Franchising Landscape

While it is hard to get an exact count on how many franchise brands are in the United States, the number is somewhere between 3,500 and 4,000.  While many of the periodicals dedicated to covering franchising devote most of their efforts to brands that are in the uber-growth phase or have well over 150 units,

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Why Your Income Statement Doesn’t Match You Bank Account

“How can that be my net income?” “I didn’t make that much, check my bank account?” “This income statement makes no sense to me” I have sat with many business owners and heard these lines seem time and again.  Their income statements make no sense.  It’s no wonder many owners look at what accountants do

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An Easier Revenue Growth Formula: Building Your Ideal Customer Profile

I don’t know a business owner that I have sat down with in the past that has said: “I have just the amount of customers I want.”  Thinking about the prospect of that conversation actually makes me laugh out loud a little bit.  Most small business owners are in fact constantly trying to figure out

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