Three Ways Customers Might Change After COVID-19
…and How to Adapt Let’s talk about habits. There is an excellent book for franchisors and small business owners to read to learn about their customers…
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Using Creativity and Brainstorming as a Strategy for Recovery
Businesses and franchisors that successfully emerge from the COVID-19 will need to rely on creativity. As an outsourced CFO, I have been working with franchise concepts…
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Creating a COVID-19 ReOpening Strategy
Though it is still unknown in many places when non-essential businesses will be given the go-ahead to reopen, that doesn’t mean that steps shouldn’t be taken…
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Marketing Strategies During COVID-19
As rumblings continue about how the economy will emerge from the COVID-19 crisis, I reached out to Kim Shepheard, President of Shepheard Marketing. Kim and I…
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Climbing Out – What will it look like after COVID-19?
There have been glimmers of hope this past week. While the country is still embroiled in the COVID-19 crisis, a discussion is starting about when and…
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Thoughts, Frustrations, and Strategies for Week 3 of PPP
The rollout of the Paycheck Protection Program (PPP) could be described in different ways. I have heard from many, and their experiences have been vastly different. …
Read moreCOVID-19 Cash Flow Forecasting
Hopefully most of my readers have been able to successfully participate in the Payroll Protection Program and/or the Economic Injury Disaster Loan Program for the SBA.…
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Paycheck Protection Program Application Process
In my effort to keep franchisors and other small business owners informed about strategies to work through the COVID-19 crisis, I did another video on the…
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The CARES Act for Franchisors
This past week was filled with news stories about Congress debating and eventually passing the Coronavirus Aid, Relief, and Economic Security Act (“CARES”). The details emerging…
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COVID-19 and Franchisors
If you think you are alone in trying to figure out how to navigate your small business of Franchise brand through the COVID-19 crisis, think again.…
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Financial Coaching for Your Franchisees
In November 2019, Dan had finally had it. He had franchised a fitness concept that had never taken root. He was franchisee #3 within the system. …
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The Power of Customer Data – Three Considerations for Finding Your System
When I took over Monkey Bizness Franchising, an indoor kids’ play concept, in 2015, I asked our franchisees a question, “How many times do you think…
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